ACH Clifford Pty Ltd is committed to providing the highest quality contracting services to our clients and delivering cutting edge construction projects.

To achieve our core quality values, the Senior Management Team has made the following commitments:

• Identifying and exceeding customer as well as statutory and regulatory requirements
• Consistently meeting the commitments undertaken by the company and meeting our client’s delivery expectations;
• Reviewing and continually improving our processes and management systems;
• Establishing relevant quality objectives and monitoring our performance to enhance customer satisfaction;
• Ensuring our personnel are properly trained and equipped with the appropriate skills to undertake the company’s commitments;
• Ensuring our processes, plant and equipment are the most efficient possible;
• Truly understanding our job description, roles and responsibilities;
• Ensuring that our integrated management system manual, policies and procedures reflect what we actually do;
• Ensuring that we meet the requirements of ISO9001; and
• Continually striving to deliver high quality projects, on time and under budget.

This commitment to quality is reflected in our responsiveness to our clients, our attitude, and the quality of our staff and ultimately the results achieved.

This Quality Policy will be communicated through inductions, inclusion in Project Management Plans and displayed in our head office and on project sites.

Marina Comino

14/7/20